DxR Development Group, Inc.

Does it matter which Web browser I use?
Yes

Windows® Users: DxR recommends you use one of the following browsers:
- Microsoft® Internet Explorer versions 6, 7, or 8
- Safari® versions 3.2.3, 4.0.4, or 5.0
- Version 11.5.7.609 of Adobe® Shockwave® Player plug-in must be installed to use this program.
- Browser cache set to at least 15 MB and 'Update once per session'
- For optimal performance, close all other applications before launching the DxR Nursing program.
Macintosh® Users: DxR recommends that you use one of the following browsers:
- Safari® versions 3.2.3, 4.0.4, or 5.0
- Firefox® version 3.6.4
- Version 11.5.7.609 of Adobe® Shockwave® Player plug-in must be installed to use this program.
  Note: Be sure to install the FULL installation for OS X. If you use a SLIM installation, you may encounter problems within the DxR Nursing software.
* For the latest information on browser compatibility, visit our Web site at:
http://www.dxrnursing.com/browser.html

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Do I need to download any plug-ins before I use this program?
Yes. It is important to be sure that the latest version of the Adobe® Shockwave® Player (a browser plug-in) is installed in the browser you intend to use for the program. Download the latest Shockwave® Player browser plug-in from Adobe's site at the following address. http://www.adobe.com/go/getshockwaveplayer/.

Note: Macintosh® users should download and install the FULL INSTALLATION of the Shockwave® Player browser plugin. If you use a SLIM installation, you may encounter problems within the DxR Nursing software.

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Why can't I type double quotes ("text") in the DxR Nursing case?
Double quotes have been found to cause errors with student records. Instead, we recommend you use single quotes ('text') when entering text into the case.

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Why can't I read the screen text within the PDF version of the Instructor manual?
If you have difficulty reading the text in some of the figures shown in the PDF version of the Instructor manual, use the View menu to zoom in to 150% or 200% magnification.

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How do I create a Student List or Roster?

Using Spreadsheets
First, create a file using a spreadsheet with the following fields, in the following order:

      First name, Last name, ID# e-mail (e-mail is optional)

Next, the file must be SAVED as one of the following options:

      - Comma (,)-delimited text (csv) First name, Last name, ID#, e-mail

      - Tab-delimited text First name    ->|Last name    ->|ID#    ->|e-mail
Using Databases
First, create a file using a database with the following fields, in the following order:

      First name, Last name, ID# e-mail (e-mail is optional)

Next, the file must be EXPORTED as one of the following options.

      - Comma (,) seperated text (csv) First name, Last name, ID#, e-mail

      - Tab-seperated text First name    ->|Last name    ->|ID#    ->|e-mail

Using Word Processors
First, create a file using a word processor with the following data in each line seperated by one of the following delimiters: Comma (,), Tab, or Slash (/). Examples of each are shown below.

First name,

Last name,

ID#

e-mail (e-mail is optional)

-	Comma (,)-delimited text (csv)	First name, Last name, ID#, e-mail
-	Tab-delimited text	First name ->\|Last name ->\|ID# ->\|e-mail
-	Backslash (/)-delimited text	First name/Last name/ID#/e-mail

Next, the file must be CREATED AND SAVED as text only.

Note: SimpleText (for Macintosh® only) is not a recommended program for list or roster development, but can be used. However, the following guidelines must be followed to work properly:

* FONT - must be Times or Times New Roman

* HARD RETURN - must follow the last character of the last line

** Please see Table 1 for a complete list of applications acceptable for roster creation.**

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How do I e-mail from within the program?
First, you must configure your browser's e-mail account in order to send your instructor care plans, notes, or other information from within the DxR Nursing program. Please refer to your browser help feature for more information on how to set up the e-mail account. Then, within the DxR Nursing program, click any e-mail button and it should open the e-mail screen.

Note: Users may not have e-mail privileges in a computer lab due to institutional restrictions. Please contact your System Administrator for more information on their computer lab e-mail policies. If e-mail access is not available, you may choose to print out the information for your instructor to review.

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Why can't I create care plans for the nursing diagnoses that I have selected?
The DxR Nursing program will allow you to select any nursing diagnoses that you feel are relevant to the client. However, once you enter the care plans screen, you will be prompted to create care plans approved by the case author. This method ensures you are creating care plans for the most relevant nursing diagnoses.

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